With business deployment of artificial intelligence (AI) solutions growing 270% globally over the past four years, decision-makers have woken up to its benefits especially when it comes to automation. And when used in conjunction with the human component, there are significant competitive advantages to be gained through augmented intelligence or simply a smarter way to […]
Organisations can no longer afford to approach employee benefits programmes with a traditional mindset. Changing staff expectations are putting the pressure on decision-makers to differentiate themselves from their competitors or risk losing talented individuals, according to Adrian Zanetti, director at PLP Group. “With the brain drain being an ever-present danger in the South African marketplace, […]
You do business, we do the rest. This is the commitment from Red Butler, the newly launched corporate concierge service that assists time-strapped employees with personal tasks. “Corporate concierge services are no longer a ‘nice to have’, they should form part of an employee’s benefit package,” says Heino Gehle, general manager of PLP SA, a […]
There have been huge advancements in technology in recent years and this not only affects employee behaviour but it also has a significant impact on what the modern workforce expects from their employer.
Of the world’s one billion workers that are employed full-time, only 15% are actively engaged at work. This is according to a global poll conducted by Gallup, an American performance-management consulting organisation. Employee engagement is slowly increasing as it becomes more of a priority for business leaders. Here are six trends to watch for 2017.
Engaged employees are more confident and content, and they are capable of making better and more innovative decisions. With an engaged workforce you boost morale, increase productivity and improve the prospect of achieving your company’s goals. Once you have decided you want engaged staff members, follow these seven steps to ensure you have a well-planned […]
Do you want your business to be successful? Your foundation needs to be built on staff members who are happy, motivated and productive; staff who are engaged. By investing in an effective employee engagement programme, your company benefits in abundant ways, here are four of the most valuable.
Everyone wants to be recognised and rewarded when they work hard, and your employees are no different. A reward is a conscious way to acknowledge that their effort, behaviour and hard work has contributed to the success of the company, while also encouraging them to continue working with the same enthusiasm and passion.
Just when you think that a concierge service is what you need to make your life simpler, along comes technology with an even better solution: a digital personal assistant app.
Use innovative digital technology to transform your business Is your business being left behind when it comes to technology? Innovation in this industry is happening at a rapid rate and it’s essential for companies to adapt to these changes to stay ahead of their competitors. If you have a traditional business model, you need to […]
Everyone has watched at least one science fiction movie where a super intelligent robot goes rogue and tries to destroy all humanity. It might seem like a scenario best left in a movie script, but for some innovators (including Bill Gates and Elon Musk) they’re concerned about the direction that Artificial Intelligence (AI) is taking. […]
With a resource like the Internet readily available, customers and employees are far more empowered and educated about their choices than ever before. This means that brands looking to retain and grow genuinely loyal followers need to work even harder to stay ahead of the competition. Here are five points to get you started:
In an ambitious economy such as ours, how do you stand out from your competitors? How do you ensure that you retain your customers? The answer is simple, a digital, customised benefits programme. With technological developments, it’s becoming easier to build and implement digital platforms to reward your customers for their support. So how can […]
The PLP Group is taking their concierge services to new heights by incorporating on-demand technology in their product offerings. Not only is the on-demand economy reinforcing how consumers interact with businesses but it’s also forcing businesses to relook their business strategies.
With the on-demand economy forcing organisations to relook how they interact with clients, it comes as no surprise that call centres are incorporating Intraday Automation into their everyday tasks.
Technological developments allow consumers to get exactly what they want, when and how they want it. With a simple click of a button or tap of their fingers, they make travel arrangements via Uber, shop via Etsy or Spree, and apply for freelance work via Elance. This on-demand economy is changing the way we live, […]